tk191's Privacy Policy
Protecting your personal data is our top priority. Read this policy to learn how tk191 collects, stores, and uses your information.
1 Introduction & Scope
When you use the tk191 platform, you share certain information with us. This privacy policy explains how we collect that information, why we collect it, how we store and protect it, and when or with whom we may share it with third parties.
This policy applies to the tk191 website (https://tk191.lat), its mobile version, and all services offered through it. By registering or accessing our platform, you are considered to have agreed to the terms of this privacy policy. This policy should be read together with our terms and conditions.
This policy may change at any time. We will notify you through your registered contact details when significant changes are made.
2 What Data We Collect
tk191 only collects information that is necessary to provide platform services, ensure security, and meet legal obligations. The categories of data are described below:
Identity Information
- Full name
- Date of birth (for age verification)
- National ID or passport details (for verification when required)
- Active email address
- Mobile number
Financial Information
- bKash, Nagad, Rocket, Upay, or bank account details
- Deposit and withdrawal history
- Transaction reference numbers
- Balance and bonus-related information
Activity & Usage Information
- Login history and session duration
- Game play history and betting activity
- Preferred game categories
- Records of promotions received and bonuses used
Technical Information
- IP address and device identifier
- Browser type and version
- Operating system
- Cookie and session data
- Time spent on site and page visit information
3 How We Collect Data
tk191 collects data in several ways. Each method is transparent and relies on the user's informed consent.
Direct Submission
You provide information directly when creating an account, logging in, and during any transaction or support request. This information is used only for the relevant purpose.
Automatic Collection (Cookies & Tracking)
When you visit our site, certain information is collected automatically through cookies, local storage, and other tracking technologies. The purpose of using cookies is to improve your experience, maintain your login state, and ensure platform security. You can disable cookies from your browser settings, though doing so may affect how some services work.
Collection from Third Parties
We may receive information necessary for transaction verification from payment processing partners such as bKash, Nagad, Rocket, Upay, and banking service providers. In such cases, the relevant party's own privacy policy also applies.
4 Purpose of Data Use
Collected data is used only for the specific purposes listed below. Data is not used for any other purpose.
Account Management & Verification
Data is used to create new accounts, verify identity, confirm age (ensuring users are 21+), and maintain account security.
Transaction Processing
Data is used to process deposit and withdrawal requests, apply bonuses, and maintain financial records.
Customer Support
When providing support via live chat or email, your account history is used to offer more effective solutions.
Security & Fraud Prevention
Data is analysed to detect unusual activity, identify multiple accounts, and prevent fraudulent transactions.
Service Improvement
User experience data is used to continuously improve the platform's functionality, design, and service quality.
Responsible Gaming
User gaming behaviour is monitored to provide responsible gaming guidance and, when necessary, to activate self-exclusion measures.
5 Data Security Measures
tk191 applies industry-standard technical and organisational measures to protect user data. Our main security measures are listed below:
SSL Encryption
Our entire website is secured with SSL (Secure Socket Layer) encryption technology. All data transferred between you and our servers remains encrypted and cannot be read by third parties.
Stored Data Protection
Data stored on our servers is also kept in encrypted form. Passwords are never stored in plain readable format — they are stored using a strong hashing algorithm.
Access Control
Only authorised staff can access your data, and only when required for their responsibilities. All internal access rights are reviewed regularly.
Regular Security Reviews
Our systems undergo regular security testing. Any vulnerability identified is addressed promptly to keep user data protected at all times.
Important: Your account security also depends partly on you. Never share your password with anyone and change it regularly.
6 Data Sharing with Third Parties
tk191 does not sell your personal data or share it with third parties for commercial purposes. However, data may be shared in the limited circumstances below:
Payment Service Providers
The financial information necessary to process transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners. This sharing is limited to completing specific transactions and preventing fraud.
Technology & Infrastructure Partners
Data necessary for operations may be shared with trusted technology partners providing server hosting, database management, and cybersecurity services. These partners are contractually bound to maintain data confidentiality.
Legal Obligations
tk191 may be legally required to disclose information in response to valid court orders, requests from investigative authorities, or other legal requirements. In such cases, only the information specified by law is disclosed.
Business Changes
In the event of a future merger, acquisition, or asset transfer, user data may be transferred to the new entity. We will notify you appropriately in advance in such cases.
7 Cookies & Tracking Technologies
Cookies are small text files stored on your device when you visit our site. tk191 uses the following types of cookies:
Essential Cookies
These cookies are essential for maintaining login state, security checks, and core platform functionality. They cannot be disabled.
Functional Cookies
These cookies store your language preference, display settings, and personalisation options.
Analytics Cookies
Used to understand how users interact with the site. This information is used as aggregate statistics, not individually.
Security Cookies
Used to detect fraudulent activity, verify user sessions, and prevent unauthorised access.
You can manage cookies from your browser settings. Keep in mind that disabling essential cookies will prevent some core tk191 services from working correctly.
8 Your Rights & Controls
tk191 users have certain rights regarding their personal data. Contact our support team to exercise these rights.
Right to Access
You can request to know what data we hold about you at any time. We will provide that information within a reasonable time.
Right to Rectification
If any stored data is incorrect or incomplete, you can request a correction. Some information can be updated directly from your account settings.
Right to Erasure
In certain circumstances you can request that your data be deleted. However, we are required to retain some data for a specific period due to legal, financial, or regulatory obligations.
Right to Object to Processing
You have the right to object to the use of your data for specific purposes, particularly in relation to marketing communications.
Right to Data Portability
You can request to receive your own data in a structured, machine-readable format.
9 Data Retention Period
tk191 does not store your data indefinitely. Different types of data are retained for different periods, determined by legal requirements and business purposes.
Active Account Data
All data is retained while your account is active and is used for the purpose of providing services.
Transaction & Financial Records
Financial transaction records are retained for the period required by legal and regulatory obligations.
Closed Account Data
Even after an account is closed, some data may be retained for legal, fraud prevention, and dispute resolution purposes.
Technical Log Data
Server logs and technical data are generally retained for a short period and deleted after security analysis.
10 Protection of Minors
tk191 is for users aged 21 and over only. We never knowingly collect personal data from minors. Age is verified at registration, and if a user is found to be under 21, that account is immediately closed and the associated data is deleted.
If you believe a minor has created an account on tk191, please inform our support team. We will take prompt action.
11 Changes to the Privacy Policy
tk191 reserves the right to change this privacy policy at any time. Changes will be published on this page. For significant changes, we will notify you via a login notification or email.
Continuing to use the platform after a revised policy is published will be considered as your acceptance of the new policy. We therefore recommend reviewing this page regularly.
Last Reviewed: This privacy policy was put into effect in 2026 and will be updated as needed.
12 Contact Us
For any questions, concerns, or requests regarding your data in relation to this privacy policy, please contact our support team. We provide support in Bengali and English, 24/7.
Live Chat Support
24/7 Available — in Bengali & English
Email Support
When sending any privacy-related request, please use your registered email address so we can quickly verify your identity and assist you.
To learn more, visit our Terms & Conditions and Responsible Gaming page.